DESIGN OF RISK MANAGEMENT MONITORING SYSTEM BASED ON SUPPLY CHAIN OPERATIONS REFERENCE (SCOR): A STUDY CASE AT DAIRY INDUSTRY IN INDONESIA
Agro-industrial products are the products that are ready to be consumed or as other raw material products. One of the agro-industrial product is milk. Supply chain flows began when breeders produced milk and sold them to cooperatives. When the milk, which carried by the breeders, arrive in the dairy cooperative, it were checked if its meets the standard of cooperatives. If the milk which have been cheked were not appropriate, then the sold milk will be rejected and returned to the breeders. After that process, the appropriate milk collected and delivered to the milk processing industry for later processing by the dairy industry. The purpose of this research aims to identify the risks that may occur in the supply chain of milk based on the company's activities, and it also identified based on the mapping using the SCOR (Supply Chain Operations Reference) method. The result of the risk identification with experts gained five risk factors that effect the supply chain of the milk of, such as the quality, production, delivery price and information. Thereby to reduce the risk of supply chain of milk, a system of monitoring in a form of Web-based application is required to designed in order to facilitate the milk industry to take preventative measures against the risks that will occur. The display which displayed from the monitoring system itself such as: a dashboard that can display risks that may harm the company based on the company's Key Performance Indicator (KPI) and data history from the risks that have occurred
Keywords: 1 Dairy Industry · 2 Supply Chain · 3 SCOR · 4 KPI · 5 Monitoring
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