WASTE MANAGEMENT PHARMACEUTICAL INVENTORY IN MUHAMMADIYAH MARDHATILLAH GENERAL HOSPITAL

Abstract

Poor management of hospital pharmacy supplies adversely affects the quality of health services. It can impact several major problem on delays in patient care, financial problems, dissatisfaction with health workers especially doctors, and negative reviews from customers. But this problem is difficult to overcome because conflicts of interest within the hospital itself. In Indonesia, research about poor pharmaceutical management is still rare, so it is important to conduct research to addresed this problem.

Study was conducted in Muhammadiyah Mardhatillah general hospital. This type research is qualitative descriptive with this type of research the method of observation, review workflow, in depth interview (pharmacist, manager, clinician, nurse, wholesaller pharmaceutical) who have authority in pharmacy supply management. To determine the causes of the problem using the Ishikawa diagram.

Keyword : Pharmacy poor management, Impact of health service, Hospital problem