PENGARUH PERILAKU MENCARI UMPAN BALIK TERHADAP KINERJA DENGAN VARIABEL MODERASI KEADILAN PROSEDURAL

Subrantas Adhy Chandra, Devani Laksmi Indiastuti

Abstract


Penelitian ini  berusaha untuk mengklarifikasi dan menguji kembali hubungan antara perilaku mencari umpan balik terhadap kinerja dimana hasil empiris menunjukkan inkonsistensi temuan. Beberapa penelitian menunjukkan hubungan positif, beberapa penelitian tidak mendukung dan beberapa penelitian justru  menemukan adanya hubungan negatif antara perilaku mencari umpan balik dengan kinerja . Sebagian besar penelitian perilaku mencari umpan balik, hanya mengukur dari frekuensi perilaku umpan balik, tidak membahas metode apa yang paling sesuai digunakan, dan siapa yang paling sesuai menjadi sumber umpan balik. Dalam penelitian ini, perilaku umpan balik diukur dengan frekuensi mencari umpan balik dengan metode inquiry dengan  atasan sebagai sumber umpan balik. Penelitian ini juga  mencoba memasukkan keadilan prosedural sebagai variabel moderasi. Dengan sampel  PNS sejumlah 235 orang yang tersebar di 1 KPU provinsi dan 15 KPU Kab/ Kota untuk mencari data mengenai perilaku mencari umpan balik, kinerja dan keadilan prosedural. Dengan menggunakan analis regresi dan uji interaksi membuktikan bahwa perilaku mencari umpan balik berpengaruh positif terhadap kinerja dan keadilan prosedural memoderasi hubungan diantara keduanya.


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DOI: https://doi.org/10.32424/jeba.v21i1.1297

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