Pengaruh Work-life Balance dan Emotional Exhaustion terhadap In-role Performance dengan Komitmen Afektif sebagai Variabel Mediasi

Afifah Argiyantari, Ratno Purnomo, Meutia Karunia Dewi

Abstract


Peningkatan jumlah pasien yang ditangani oleh perawat RSUD Prof. Dr. Margono Soekarjo mengharuskan rumah sakit untuk tetap menjaga in-role performance perawat agar tetap dapat memberikan pelayanan yang tebaik. Penelitian ini bertujuan untuk mengetahui pengaruh work-life balance dan emotional exhaustion terhadap in-role performance dengan komitmen afektif sebagai variable mediasi pada perawat RSUD Prof. Dr. Margono Soekarjo dengan menggunakan pendekatan kuantitatif metode survey. Jumlah responden yang diambil dalam penelitian ini adalah 90 responden dengan menggunakan purposive sampling method. Hasil penelitian dengan menggunakan Regresi Linear Berganda, Uji VAF dan Uji Kausal Step menunjukkan bahwa: (1)Work-life Balance tidak berpengaruh signifikan terhadap In-role Perfoemance, (2)Work-life Balance tidak berpengaruh signifikan terhadap Komitmen Afektif, (3)Emotional Exhaustion berpengaruh negatif terhadap In-role Performance, (4)Emotional Exhaustion berpengaruh negatif terhadap Komitmen Afektif, (5)Komitmen Afektif berpengaruh positif terhadap In-role Performance, (6)Komitmen Afektif tidak memediasi hubungan antara Work-life Balance dan In-role Performance, (7)Komitmen Afektif memediasi hubungan antara Emotional Exhaustion dan In-role Performance. Implikasi pada penelitian ini yaitu dalam upaya meningkatkan in-role performance para perawat, pihak manajemen RSUD Prof. Dr. Margono Soekarjo sebaiknya memperhatikan emotional exhaustion para perawat agar dapat meningkatkan komitmen afektifnya dan tetap menjaga work-life balance dengan memberikan rewards kepada perawat teladan, memberikan perhatian dan pengawasan, memberikan motivasi dan pelatihan, dan memberikan tupoksi pekerjaan yang sesuai. Dengan begitu, perawat akan merasa senang dan secara sukarela bekerja di rumah sakit tempat mereka bekerja. Akibatnya, timbul in-role performance yang baik dari para perawat.

Kata Kunci: Work-life Balance, Emotional Exhaustion, In-role Performance, Komitmen Afektif.


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References


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