PENGARUH BEBAN KERJA DAN STRESS KERJA TERHADAP KINERJA KARYAWAN BANK BRI KANTOR CABANG UJUNG BERUNG

Abstract

People in the organization need to be treated humanely so that it can work effectively,
efficiently and productively. Ifseen from the perspective ofthe individual, characteristics of
different cultures to each other is not an easy thing in managing employees totalling
hundreds of even thousands of fine on companies engaged in manufacturing or in services.
So it needs a strong desire and skill to score a cadres who are capable ofproducing optimal
performance for the company. At the BRI Branch Office Ujung Berung Bandung, from the
results of the interview are already done, in the present case with a decline in performance
that is reflected in the achievement of the performance targets of credit tends to be
decreased, from the above phenomenon then conducted research that aims to find out "the
effect of workload and job stress on performance of employees of Bank BRI Branch Office
Ujung Berung. The results showed that the workload does not affect the performance of the
employees, but work stress influence on employee performance. But the simultaneous
workloads and stress significantly influential work on performance ofemployees.
Keywords: workload, work stress, employee performance