INTERAKSI TOTAL QUALITY MANAGEMENT DAN SISTEM REWARD TERHADAP KINERJA MANAJERIAL PADA BPR DI KABUPATEN BANYUMAS

Abstract

This research entitled "Interaction of Total Quality Management and Reward System on
Managerial Performance at BPR In Banyumas". This study aims to determine whether the
interaction between Total Quality Management and Reward System can significantly affect
the Managerial Performance, The sample of this study is the ranks of managers both top
managers and lower managers who have control over some subordinates.
The result shows for Total Quality Management has a significant effect on managerial
performance as well as Total Quality Management after interacting with Reward System can
also affect Managerial Performance, so if the company will improve the performance of its
managerial must pay attention to Total Quality Management by aligning a good Reward
System.
Keywords: Total Quality Management, Reward System and Managerial Performance