Analysis Human Resource Performance with Balanced Scorecard Assessment

Abstract

Competition between organizations, especially hospitals in each region, is getting tighter. Hospitals must be able to improve the performance of their organizations in order to remain competitive. People are the most important factor in helping an organization achieve its goals. With the right people and good performance, you can achieve your organization's goals. Analysis of personnel performance is certainly necessary for evaluation and evaluation. One method that can be used to assess the performance of human resources is to use the Balanced Scorecard. This research method uses a qualitative approach. The results showed that the job satisfaction of Dr. R. Goeteng Taroenadibrata Purbalingga Hospital and the general department was very good because they felt they were in a mutually supportive work environment and received fair compensation for the work done.

Keywords: Performance appraisal, human resources, balanced scorecard