The influence of Social Support and Emotional Intelligent with the mediating variables of Job Satisfaction on Employee Well-Being

Septian Sukandar, Siti Zulaikha Wulandari, Ade Irma Anggraeni


This study examines the importance of paying attention to and maintaining employee well-being. The existence of the company in the intense business competition cannot be separated from the role of employees. Prosperous employees will work to the totality by utilizing all their abilities so that they can provide the best results for the company. Next we want to study the role of social support in employee well-being. Social support is able to encourage employees to be motivated in carrying out their obligations. Employees spend a lot of time in the office, so social support from colleagues and bosses is the most accessible support. Company competence includes not only knowledge, skills, beliefs and routines, but also emotions. Employees who have emotional intelligence who are able to help their emotions get out of a process and focus on the need for more closeness, and finally, emotions that can be used to help performance in activities that require complex intelligence. In this study, the researcher also wants to examine job satisfaction as a mediating variable in the relationship between social support for employee well-being and emotional intelligence on employee well-being.


Keywords: Well-Being, Social Support, Emotional Intelligent, Job Satisfaction.

Full Text:



CRAIG, Lydia; KUYKENDALL, Lauren. Examining the role of friendship for employee well-being. Journal of Vocational Behavior, 2019, 115: 103313.

MARTINA, Minarova; DENISA, Mala; MARIANA, Sedliacikova. Emotional intelligence of manageres. Procedia Economics and Finance, 2015, 26: 1119-1123.

HOLMAN, David. Employee well-being in call centres. In: Call centres and human resource management. Palgrave Macmillan, London, 2004. p. 223-244.

LIU, Wenli, et al. Core self-evaluations and coping styles as mediators between social support and well-being. Personality and Individual Differences, 2016, 88: 35-39.

WILSON, Jenna M.; WEISS, Audrey; SHOOK, Natalie J. Mindfulness, self-compassion, and savoring: Factors that explain the relation between perceived social support and well-being. Personality and Individual Differences, 2020, 152: 109568.

MELROSE, Karen L.; BROWN, Gordon DA; WOOD, Alex M. When is received social support related to perceived support and well-being? When it is needed. Personality and Individual Differences, 2015, 77: 97-105.

LIN, Chih-Che. The roles of social support and coping style in the relationship between gratitude and well-being. Personality and Individual Differences, 2016, 89: 13-18

GÜLAÇTI, Fikret. The effect of perceived social support on subjective well-being. Procedia-Social and Behavioral Sciences, 2010, 2.2: 3844-3849.

DHANI, Priyam; SHARMA, Tanu. Effect of Emotional Intelligence on Job Performance of IT employees: A gender study. Procedia computer science, 2017, 122: 180-185.Ferdinand. 2002. Metode Penelitian

MOHAMAD, Mafuzah; JAIS, Juraifa. Emotional intelligence and job performance: A study among Malaysian teachers. Procedia Economics and Finance, 2016, 35: 674-682.

MIAO, Chao; HUMPHREY, Ronald H.; QIAN, Shanshan. A meta-analysis of emotional intelligence effects on job satisfaction mediated by job resources, and a test of moderators. Personality and Individual Differences, 2017, 116: 281-288.

KAFETSIOS, Konstantinos; ZAMPETAKIS, Leonidas A. Emotional intelligence and job satisfaction: Testing the mediatory role of positive and negative affect at work. Personality and individual differences, 2008, 44.3: 712-722.

AZHAR, Tehseen; HASSAN, Taimoor. Effect of Emotional Intelligence on Employee's Job Satisfaction: A Case of Private Bank in Karachi. European Journal of Business and Management, ISSN, 2014, 2222-1905.

GÜLERYÜZ, Güldal, et al. The mediating effect of job satisfaction between emotional intelligence and organisational commitment of nurses: A questionnaire survey. International journal of nursing studies, 2008, 45.11: 1625-1635.


  • There are currently no refbacks.