Factors Related to the Continuance Intention Using E-Learning Based on Expectation Confirmation Model (ECM) for Postgraduate Students

Yesi Nartanti, Wiwiek Rabiatul Adawiyah, Siti Zulaikha Wulandari


E-learning is a learning method based on information and communication technology (ICT). This learning method is a mandatory alternative during the Covid-19 pandemic. Since March 11, 2020 was declared a pandemic by WHO, the implementation of learning activities no longer takes place face-to-face. Online learning using e-learning brings a separate assessment to each student. This study aims to determine the factors associated with the continuance intention using e-learning. The population in this study are postgraduate students. The reason for choosing the sample because at this level some students have worked. Sample selection based on a simple random sampling method.  Is e-learning an effective choice of learning method because it can be done remotely at their busy time. The study was conducted using the Expectation Confirmation Model approach (Bhattacherjee, 2001) using the constructs of perceived usefulness (PU), confirmation (Cf) and satisfaction (Sf) on continuance intention (CI). The data were collected through a questionnaire use google form. The data is analyzed using Moderated Regression Analysis and performed with SPSS program. The results showed that


Keywords: continuence intention; COVID-19; e-learning; expectation confirmation model (ECM)

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