Employee Satisfaction As A Mediating Variables On The Influence Of Organizational Culture On The Financial Performance Of The Company

Kikis Kirwono, Ary Yunanto


This study aims to determine employee satisfaction as a mediating variable on the influence of organizational culture on company financial performance. As we all know human is the most important factor in improving company performance. Therefore, the variable employee satisfaction is something that needs to be examined in an indirect relationship to a good organizational culture in increasing the maximum company's financial performance. The research population used was all employees of the Village Credit Board who are members of the Joint Village-Owned Enterprise (BUMDesa Bersama) "Brayan Bumi Banyumas". As many as 60 employees were studied to fulfil data needs. The data in this study were analyzed using Partial Least Square (PLS) and carried out with the help of smart-PLS software.


Keywords: organizational culture, employee satisfaction, company financial performance.

Full Text:



Ahmed, Mashal & Shafiq, Saima, 2014. The Impact of Organizational Culture on Organizational Performance: A Case Study of Telecom Sector. Global Journal of Management and Business Research: A Administration and Management Volume 14 Issue 3 Version 1.0.

Antoncic. J.A & Antoncic, B. 2011. Employee satisfaction, iuntrapreunership and firm growth: a model. Industrial Management and Data System, 111(4). 589-607.

Alagic, Arijan, 2017. Organizational Culture: An Analysis of The Aggregate Impact on Financial Performance. Honors Program Theses. 264

Chi, Christina G. & Gursoy, Dogan, 2009. Employee satisfaction, customer satisfaction, and financial performance: An empirical examination. International Journal of Hospitality Management 28 (2009) 245–253.

Cranny, C.J., et.al., 1992. Job Satisfaction: How People Feel About Their Jobs and How It Affects Their Performance. New York: Lexingto

Daud, et.al., 2017. The Impact of Organizational Culture on Corporate Finance Performance: A Review. International Journal of Economics, Commerce and Managament, Vol. V Issue 8 ISSN: 2348 0386.

David, et.al., 2012. Impact of Non-Performance Loans on Financial Performance of Microfinance Banks in Kenya A Survey of Microfinance Banks in Nakuru Town. International Journal of Science and Research (IJSR), ISSN: 2319-7064, Impact Factor: 3.358.

Davidson, Gina, et.Al., 2007. Organisational Culture and Financial Performance In

A South African Investment Bank. SA Journal of Industrial Psychology, 33 (1), 38-48.

Demirgunes, K & F. Samiloglu, 2008. The Effect of Working Capital Management on

Firm Profitability: Evidence from Turkey. The International Journal of Applied

Economics and Finance, Volume 2, Nomor 1, hal 44-50.

Denison, D. R., 1990. Corporate Culture and Organizational Effectiveness. New York: John Wiley & Sons.

Djuanda & Tarigan, 2016. Pengaruh Budaya Organisasi terhadap Kinerja Keuangan melalui Perilaku Manajer atas Isu Manajemen Lingkungan sebagai Variabel Interveningnya. Bussiness Accounting Review, Vol 4, No 1 (61-72).

Ghozali I. dan Latan H. 2015. Partial Least Squares Konsep, Teknik dan Aplikasi Menggunakan Program SmartPLS 3.0. Ed. Ke-2. Badan Penerbit Universitas Diponegoro, Semarang.

Golafzani & Chirani, 2016. Organizational Culture and the Financial Performance of Manufacturing Firms. International Journal of Advanced Biotechnology and Research (IJBR) ISSN 0976-2612, Online ISSN 2278–599X, Vol-7, Special Issue 3.

Hapau, Razvan Gabriel, 2018. The Influence Of Capital Structure On Financial Performance Of Microfinance Institutions. Review of Financial Studies, Vol. 3 No. 4.

Hassan, Masood Ul, et.al., 2013. Impact Of Employee Satisfaction On Financial

Performance Through Mediating Effect Of Customersatisfaction: A Case Study Of Life Insurance Corporation Of Pakistan. Sci.Int(Lahore),25(4),957-963 ISSN 1013-5316.

Hatane, Saarce Elsye. 2015. Employee Satisfaction and Performance as Intervening Variables of Learning Organization on Financial Performance. Procedia – Social and Behavioral Sciences 211 (2015) 619–628. Bali Indonesia.

Heskett, J. L.,et.al., 1994. Putting the service-profit chain to work. Harvard Business Review 72 (2)

Ikatan Akuntan Indonesia (IAI), 2002. Standar Akuntansi Keuangan. Buku Satu. Jakarta. Salemba Empat.

Khan, Sher Jahan & Mir, Ajaz Akbar, 2018. Impact Of Organizational Culture On Financial Performance Of Banks In India. Journal of Management Research and Analysis (JMRA) ISSN: 2394-2770, Impact Factor: 4.878, Volume 05 Issue 02(1), Pages: 68-74.

Limbunan & Tarigan, 2016. Budaya Organisasi terhadap Kinerja Keuangan dengan menggunakan Perilaku Pemilik atas Isu Manajemen Lingkungan sebagai variabel Intervening. Business Accounting Review Vol. 4, No. 1: 157-168

López, S. P., et.al., 2005. Organizational Learning as a Determining Factor in Business Performance. The Learning Organization, 12, 227- 245.

Ludijanto, et.al., 2014. Pengaruh Analisis Leverage Terhadap Kinerja Keuangan Perusahaan (Studi pada Perusahaan Property dan Real Estate yang Listing di BEI Tahun 2010-2012). Jurnal Administrasi Bisnis (JAB)| Vol. 8 No. 1.

Mondy R. Wayne & Noe, Robert M, 1996. Human Resource Management. Printed in The United States of America, Prentice Hall International, Inc.

Nancy C. Morse, 1977. Satisfactions in The White-Collar Job, Ayer Publishing.

Yesil, Sahil., & Kaya, Ahmed., 2013. The effect of organizational culture on firm financial performance:Evidence from a developing country. Procedia-Social and Behavioral Sciences, 81, 428-437.

Said, Ridzwana Mohd, et.al., 2017. The Impact Of Organizational Culture On

Corporate Financial Performance: A Review. International Journal of Economics, Commerce and Management Vol. V, Issue 8, ISSN 2348 0386.

Schein, Edgar H, 1992. Organizational Culture and Leadership,Jossey-Bass Publishers, San Francisco, CA. 418 pages. ISBN: 1-55542-487-2.

Schein, Edgar H, 2010. Organizational Culture and Leadership, Fourth Edition, Jossey-Bass Publishers, San Francisco, CA. ISBN 978-0-470-18586-5.

Sengke, Gerald, 2016. The Effect Of Organizational Culture Towards

Organizational Performance Case Study: Dinas Perindustrian Dan Perdagangan Provinsi Sulawesi Utara. Jurnal Berkala Ilmiah Efisiensi Volume 16 No. 01.

Siswanto & Agus Sucipto, 2008. Teori dan perilaku Organisasi. Malang: UIN Malang Press.

Stephen P. Robbins, 1996. Perilaku Organisasi, Konsep, Kontroversi dan Aplikasi. Alih Bahasa: Hadyana Pujaatmaka. Edisi Keenam. Penerbit PT. Bhuana

Ilmu Populer, Jakarta.

Sugiyanto, 2018. Implementation of Cooperative Principles as an Organization

Culture and an Effect on Financial Performance. Conference Proceeding IFSAC 2018-ISBN: 978-623-7111-21-4

Susan M Heathfied, 2011.Employee Satisfaction, retrieved from About.Com on 23 Nov 2011.http://humanresources.about.com/od/employeesurvey1/g/employee_satisfy.htm.

Umrani, et al., 2017. Organizational Culture and Business Performance: An Empirical Investigation in the Pakistani Context. International Journal of Academic Research in Economics and Management Sciences, Vol. 6, No. 1 ISSN: 2226-3624.

Wahyuningsih, et.al., 2019. Analysis of Organizational Culture with Denison’s Model Approach for International Business Competitivenes. Problems and Perspectives in Management, Volume 17, Issue 1, ISSN: 1810-5467.

Yunike, Hanna & Hatane, Saarce Elsye, 2016. Analisa Hubungan Learning Organization Terhadap Competitive Advantage Dalam Meningkatkan Financial Performance Pada Sektor Perhotelan di Jawa Timur. Business Accounting Review, Vol4., No.1: 265-276


  • There are currently no refbacks.