The Influence Of Servant Leadership On Organizational Commitment Mediated By Job Satisfaction

Qotrun Nada, Achmad Sudjadi, Dwita Darmawati


 In the midst of increasingly dynamic and complex business developments, leadership plays a pivotal role in shaping an effective and productive organizational culture. One of the leadership approaches is servant leadership, which emphasizes the principles of service and concern for the well-being of subordinates as the fundamental foundation for carrying out leadership tasks. In a workplace environment that is growing more complex and diverse, it is crucial to comprehend how leadership paradigms like servant leadership can influence key factors within organizations, such as organizational commitment and job satisfaction. This study aims to analyze the influence of servant leadership on organizational commitment mediated by job satisfaction. This research falls under the category of quantitative research with an explanatory research design employing a cause-and-effect (causal step) approach. The analysis method employed is mediation regression analysis, processing questionnaire data using SPSS software.

Keywords: Servant Leadership, Job Satisfaction, Organizational Commitment.

Full Text:



Aboramadan, M., Dahleez, K., & Hamad, M. H. (2020). Servant leadership and academics outcomes in

higher education: the role of job satisfaction. International Journal of Organizational

Analysis, 29(3), 562-584.

Al-Asadi, R., Muhammed, S., Abidi, O., & Dzenopoljac, V. (2019). Impact of servant leadership on

intrinsic and extrinsic job satisfaction. Leadership & Organization Development Journal.

Amah, O. E. (2018). Determining the antecedents and outcomes of servant leadership. Journal of General

Management, 43(3), 126-138.

Andrade, M. S., Miller, D., & Westover, J. H. (2021). Job satisfaction factors for housekeepers in the hotel

industry: a global comparative analysis. International Hospitality Review, 35(1), 90-108.

Barbuto Jr, J. E., & Wheeler, D. W. (2006). Scale development and construct clarification of servant

leadership. Group & organization management, 31(3), 300-326.

Dirani, K. M., & Kuchinke, K. P. (2011). Job satisfaction and organizational commitment: validating the

Arabic satisfaction and commitment questionnaire (ASCQ), testing the correlations, and

investigating the effects of demographic variables in the Lebanese banking sector. The

International Journal of Human Resource Management, 22(05), 1180-1202.

Dutta, S., & Khatri, P. (2017). Servant leadership and positive organizational behaviour: The road ahead to

reduce employees’ turnover intentions. On the Horizon, 25(1), 60-82.

Eva, N., Robin, M., Sendjaya, S., Van Dierendonck, D., & Liden, R. C. (2019). Servant leadership: A

systematic review and call for future research. The leadership quarterly, 30(1), 111-132.

Gheitani, A., Imani, S., Seyyedamiri, N., & Foroudi, P. (2019). Mediating effect of intrinsic motivation on

the relationship between Islamic work ethic, job satisfaction, and organizational commitment in

banking sector. International Journal of Islamic and Middle Eastern Finance and

Management, 12(1), 76-95.

Haque, A., Fernando, M., & Caputi, P. (2021). How is responsible leadership related to the three-component

model of organisational commitment?. International Journal of Productivity and Performance

Management, 70(5), 1137-1161.

Huning, T. M., Hurt, K. J., & Frieder, R. E. (2020, April). The effect of servant leadership, perceived

organizational support, job satisfaction and job embeddedness on turnover intentions: An empirical

investigation. In Evidence-Based HRM: A Global Forum for Empirical Scholarship. Emerald

Publishing Limited.

Ja'afaru Bambale, A. (2014). Relationship between servant leadership and organizational citizenship

behaviors: Review of literature and future research directions. Journal of Marketing &

Management, 5(1).

K. Sejjaaka, S., & K. Kaawaase, T. (2014). Professionalism, rewards, job satisfaction and organizational

commitment amongst accounting professionals in Uganda. Journal of Accounting in Emerging

Economies, 4(2), 134-157.

Kaur, P. (2018). Mediator analysis of job satisfaction: Relationship between servant leadership and

employee engagement. Metamorphosis, 17(2), 76-85.

Lapointe, E., & Vandenberghe, C. (2018). Examination of the relationships between servant leadership,

organizational commitment, and voice and antisocial behaviors. Journal of Business Ethics, 148,


Liden, R. C., Wayne, S. J., Meuser, J. D., Hu, J., Wu, J., & Liao, C. (2015). Servant leadership: Validation

of a short form of the SL-28. The Leadership Quarterly, 26(2), 254-269.

Megheirkouni, M. (2018). Insights on practicing of servant leadership in the events sector. Sport, Business

and Management: An International Journal.

Munawaroh., D. Yuniarti, M. N. Hayati. (2018). Analisis Regresi Variabel Mediasi dengan Metode Kausal

Step (Studi Kasus: Produk Domestik Regional Bruto (PDRB) Perkapita di Provinsi Kalimantan

Timur Tahun 2013-2017). Jurnal EKSPONENSIAL, 6(2):193-199.

Mwesigwa, R., Bagire, V., Ntayi, J. M., & Munene, J. C. (2019). Antecedents of stakeholder management

in public private partnership projects in Uganda. World Journal of Entrepreneurship, Management

and Sustainable Development, 15(2), 169-181.

Neubert, M. J., Hunter, E. M., & Tolentino, R. C. (2016). A servant leader and their stakeholders: When

does organizational structure enhance a leader's influence?. The Leadership Quarterly, 27(6), 896-

Parris, D. L., & Peachey, J. W. (2013). A systematic literature review of servant leadership theory in

organizational contexts. Journal of business ethics, 113, 377-393.

Ryu, G., & Moon, S. G. (2019). The effect of actual workplace learning on job satisfaction and

organizational commitment: the moderating role of intrinsic learning motive. Journal of Workplace


Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of managerial

psychology, 21(7), 600-619.

Santa Mira, W., & Margaretha, M. (2012). Pengaruh servant leadership terhadap komitmen organisasi dan

organization citizenship behavior. Jurnal Manajemen Maranatha, 11(2).

Sugiyono. (2019). Metode Penelitian Kuantitatif Kualitatif R&D. Bandung: Alfabeta.

Van Dierendonck, D. (2011). Servant leadership: A review and synthesis. Journal of management, 37(4),


Zhang, Z., Lee, J. C. K., & Wong, P. H. (2016). Multilevel structural equation modeling analysis of the

servant leadership construct and its relation to job satisfaction. Leadership & Organization

Development Journal, 37(8), 1147-1167.


  • There are currently no refbacks.