PENINGKATAN SUPPLY CHAIN MANAJEMEN UMKM: BENCHMARKING UMKM DI KOTA PALEMBANG

Abstract

This study aims at benchmarking or comparisons SCM conducted SMEs in
Palembang to be an alternative to improve the performance and the existence of
SMEs in the economy of the city of Palembang in particular. Research was
conducted on Micro, Small and Medium Enterprises in the city of Palembang by
taking 12 SMEs by using qualitative design. By doing benchmarking, through depth
interviews with informants. Informants in this study are the managers of SMEs, ie
either SME owner or someone who is trusted to manage these SMEs. Based on the
recapitulation obtained through focus group discussions (FGD) that micro, small
and medium enterprises (SMEs) in the city of Palembang in view benchmarking
supply chain management can be seen in the types benchmarking ie run
benchmarking process. Benchmarking work processes in SMEs in the city of
Palembang found that every product produced in accordance with the type of
industry that has stages of different processes
Keywords :benchmarking, supply chain manajemen, performance