THE EFFECT OF WORK STRESS ON TURNOVER INTENTION AMONG NURSES IN ALLAM MEDICA HOSPITAL, WITH EMOTIONAL INTELLIGENCE AS A MODERATING VARIABLE

Dedy Iskandar, Haryadi Haryadi, Eman Sutrisna

Abstract


Turnover intention on nurses refers to psychological, emotional and behavioral tendencies in which nurses intend to leave their current organization or profession. Work stress is a predictor of nurse turnover intention and emotional intelligence as a moderating factor for turnover on work. The situation at Allam Medica Hospital, the turnover rate of nurses at Allam Medica hospital is quite high, from this problem, it can be hypothesized that stress on nurse work is related to intention to change jobs (turnover intention) and nurses with good emotional intelligence have more retention both in the intention to change jobs, as well as the role of emotional intelligence as a moderating factor of the stress of work stress.

Data were collected from all the nurses at Allam Medica Hospital using questionnaires containing questions about work stress variables and questionnaires to assess emotional intelligence with a relationship with the intention to change jobs. .

From the results of the analysis, it was found that the work stress variable influenced the turnover of intention to leave their jobs from Allam Medica Hospital, while emotional intelligence did not moderate work stress variables  on turnover of the intention of nurse in the Allam Medica Hospital

 

Keywords: turnover intention, work stress, emotional intelligence, nurses

Full Text:

PDF

References


Analysis of Factors Relating to the Desire to Move Nurse Work in Balikpapan X Hospital in 2014 (Analysis of Factors Associated With Desire to Move Work Nurse Hospital X Balikpapan, Year 2014), Post Graduate Program in Indonesian Hospital Administration Study Department of Administration and Health Policy Faculty University of Indonesia Public Health, ARSI Journal / February 2016

Claude Fernet, PhD, Sarah-Genevie`ve Tre´panier, PhD, Mireille Demers, PhD, Ste´phanie Austin, PhD. Motivational pathways of occupational and organizational turnover intention among newly registered nurses in Canada, http://dx.doi.org/10.1016/j.outlook.2017.05.008. Department of Human Resources Management, Universite´ du Que´bec a` Trois-Rivie`res, Que´bec, Canada b School of Psychology, Universite´ de Moncton, New Brunswick, Canada, Received 14 January 2017 Revised 16 May 2017 Accepted 22 May 2017 Available online May 26, 2017.

Beatrice I.J.M. Van der Heijden, Maria C.W. Peeters, Pascale M. Le Blanc, J. Wim M. Van Breukelen, Job characteristics and experience as predictors of occupational turnover intention and occupational turnover in the European nursing sector, Journal of Vocational Behavior ; doi:10.1016/j.jvb.2018.06.008, 20 June 2018

Tsu-Yin Wu, Diane Porretta Fox, Carmen Stokes, Cynthia Adam,Work-related stress and intention to quit in newly graduated nurses, a School of Nursing, Eastern Michigan University, 328 Marshall, Ypsilanti, MI 48198, United States, doi:10.1016/j.nedt.2011.09.002, 14 September 2011

Hongying Chen , Guohong Li , Mengting Li , Lei Lyu , Tiantian Zhang ;A cross-sectional study on nurse turnover intention and influencing factors in Jiangsu Province, China; A Medical School, Southeast University, Nanjing, China; Nursing Department, Zhongda Hospital, Affiliated to Southeast University, Nanjing, China, Emergency Department, Women's Medical School, Zhejiang University Hospital, Hangzhou, China, September 28,

Fiona Yu, Deborah Raphael, Lisa Mackay, Melody Smith, Anna King,Personal and Work-Related Factors Associated with Nurse Resilience: A Systematic Review, https://doi.org/10.1016/j.ijnurstu.2019.02.014, 25 February 2019

Fatmah Fallatah, RN, MScN, Doctoral Student, Heather K.S. Laschinger, RN, PhD, FAAN, FCAHS, The Effects of Authentic Leadership, Organizational Identification, and Occupational Coping Self-efficacy on New Graduate Nurses’ Job Turnover Intentions in Canada, Distinguished University Professor and Arthur Labatt Nursing Research Chair, Emily A. Read, RN, MSc, Doctoral Candidate, doi: 10.1016/j.outlook.2016.11.020, 21 November 2016

Nikolaou Ioannis, Greece Ioannis, Emotional Intelligence In The Workplace: Exploring Its Effects On Occupational Stress And Organizational Commitment, Athens University of Economics and Business, Tsaousis University of the Aegean, Greece, The International Journal of Organizational Analysis 2002, Vol. 10, No. 4, pp. 327-342, Received: November 30, 2002 Accepted by Daniel J. Svyantek after two revisions: May 23, 2003

Goleman, D. 1997. Emotional Intelligence: Why EI is more important than IQ. Jakarta: PT Gramedia Pustaka Utama

Karambut. Christien A, Eka Afnan T, Noormijati, Analysis of the Effect of Emotional Intelligence, Job Stress and Job Satisfaction on Organizational Commitments (Study of Inpatient Nurses at Panti Waluya Hospital Malang), Doctoral Program of FEB Universitas Brawijaya Faculty of Economics and Business Universitas Brawijaya Management application journal volume 10, number 3 September 2012


Refbacks

  • There are currently no refbacks.